JOB DESCRIPTION
Employment Type – CONTRACT
The Client is looking for Citizens/GC
Candidate MUST be local to GA
Summary:
School Support Field Technicians are assigned to one or more schools and district locations based on student enrollment and staffing levels. Work is directed by the Lead Field Technician and IT Manager to meet operational needs. The Field Technician will collaborate closely with school leaders, administrative staff, and technology teams to ensure effective and reliable technology support.
Skills and Qualifications:
3+ years of work experience minimum
A+ Certification REQUIRED
Strong customer service skills
Strong oral and written communication skills
Prior experience with desk-side and break/fix support is a MUST
- Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST
- Proficient in understanding network infrastructure and wireless support
Familiarity with ticketing systems (Incident IQ) preferred
Experience in an educational environment is a plus
Education/Training:
Minimum of an Associate degree (preferred)
- A+ Certification
Minimum of 3 years of continuous hands-on work experience in IT Field Support, including troubleshooting hardware, software, and network issues.
Interested?
Applications are handled on LinkedIn. You can also send your résumé straight to kumar@drsitsolutions.com if you would rather not apply there.